WHITE PAPER - Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.
Posted: November 17, 2009 | Published: November 17, 2009


Topics:  Compliance Best Practices | Electronic Discovery | Information Management | Information Standards | Information Storage and Retrieval Systems | Knowledge Management | Legal Compliance Software | Outsourcing | Regulatory Compliance

ANALYST REPORT - As improving business functionality increasingly depends on IT, CIOs find themselves between the proverbial rock and a hard place. They must find ways to bring new and dynamic value to the business with fewer resources. To meet this challenge, more CIOs are sourcing IT through vendors that offer multiple delivery options.
Posted: November 16, 2009 | Published: November 16, 2009


Topics:  CIOs | Data Loss Prevention (DLP) | Data Recovery | Data Storage | Disaster Recovery | Online Backups | Outsourcing | Remote Backups

EGUIDE - Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  IT Service Management | IT Services | Network Management | Network Operations Centers | Network Service Providers | Outsourcing | Telecom Provisioning | Telecom Spending | Telecommunications Networks | Telecommunications Services

EGUIDE - The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.
Posted: November 2, 2009 | Published: October 30, 2009


Topics:  Managed Security Services | Managed Security Services Providers | Outsourcing | Secure Content Management Services | Security | Security Management

EGUIDE - In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.
Posted: November 2, 2009 | Published: October 30, 2009


Topics:  Managed Security Services | Outsourcing | Security | Security Management | SLA | SLA Management Services

WHITE PAPER - Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction.
Posted: October 26, 2009 | Published: August 7, 2009


Topics:  Customer Satisfaction | Demand Chains | ERP | Outsourcing | RFID | SMBs | Supply Chain Collaboration | Supply Chain Event Management | Supply Chain Management

PRESENTATION TRANSCRIPT - This is a presentation transcript of the SearchStorage.com expert videocast on Remote Backup. Dave Raffo, Senior News Director at TechTarget’s storage sites, discusses remote backup with Curtis Preston, Executive Editor at TechTarget. The transcript will address the challenges of backing up remote sites.
Posted: October 23, 2009 | Published: October 21, 2009


Topics:  Backups | Cloud Computing | Data Replication | Hybrid clouds | Online Backups | Outsourcing | Private cloud computing | Public cloud computing | Remote Backups

EBOOK - Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge.
Posted: September 24, 2009 | Published: September 24, 2009


Topics:  Backups | Cloud Computing | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Hosting Services | Infrastructure Management | Infrastructure Services | IT Management | Network Management | Outsourcing | Private cloud computing | Public cloud computing

EGUIDE - CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.
Posted: September 18, 2009 | Published: September 18, 2009


Topics:  Compliance (Finance) | Compliance (Systems Operations) | Data Security | Information Security | Outsourcing | Regulatory Compliance | Risk Management

CASE STUDY - As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  IP Telephony | Outsourcing | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
Posted: August 10, 2009 | Published: January 1, 2006


Topics:  Budgeting | Financial Applications Software | Financial Services Industry | Investments | Outsourcing | Reporting Software | Systems Management

VIDEO - The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

PODCAST - Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

WHITE PAPER - This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
Posted: June 11, 2009 | Published: February 1, 2009


Topics:  CIOs | Cloud Computing | Hybrid clouds | Outsourcing | Private cloud computing | Public cloud computing | SaaS ERP | Software as a Service | VMware | VMware Server

ANALYST REPORT - This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.
Posted: June 11, 2009 | Published: January 5, 2009


Topics:  Cloud Computing | Email Archiving | Email Archiving Software | Email Filtering | Email Management | Email Management Services | Email Security | Email Server Software | Google App Engine | Outsourcing | SaaS ERP | VMware | VMware Server